Privacy Policy

1. Introduction and Scope of Application

This Privacy Policy explains how we collect, use, store and protect personal information when users access and interact with our website.

This policy applies to all users, including visitors, registered users and customers who place orders through our website.

All personal information is handled in accordance with applicable Australian privacy legislation and regulations, ensuring transparency, security and responsible data management.

2. Personal Information We Collect

When using our website or placing an order, users may voluntarily provide personal information including, but not limited to:

• Full name

• Email address

• Delivery address

• Optional contact phone number

• Information required for order processing, payment handling and customer support

Providing personal information is necessary to complete purchases and receive services offered through our website.

3. Use of Cookies and Tracking Technologies

Our website uses cookies and similar technologies to support essential functions and enhance user experience.

Cookies may be used to:

• Enable core site operations

• Remember user preferences and settings

• Collect anonymised analytical data to improve site performance

Users may manage or disable cookies at any time through browser settings. Disabling certain cookies may affect site functionality.

4. Use of Personal Information

Personal information collected through our website is used only for the following purposes:

• Processing and delivering orders

• Communicating with users about purchases or enquiries

• Providing customer support

• Meeting legal and regulatory requirements

• Improving site functionality and overall user experience

We do not sell, rent or disclose personal information to unauthorised third parties.

5. Data Storage and Retention

Personal information is securely stored and kept only for as long as required to achieve the purposes for which it was collected, or as required by law.

Session cookies are deleted when the browser is closed.
Persistent cookies may remain for up to 12 months, depending on their function.

6. User Rights

Under Australian privacy regulations, users have the right to:

• Access their personal information

• Request corrections to inaccurate or incomplete details

• Request deletion of personal information where permitted by law

• Ask for limits on processing in certain circumstances

• Object to data use for legitimate reasons

• Withdraw consent at any time

Requests will be handled within legally required timeframes.

7. Data Security

Our store applies appropriate technical and organisational safeguards to protect personal information from unauthorised access, loss, misuse or disclosure.

Although reasonable steps are taken to secure data, no method of transmission or storage can be guaranteed as entirely risk-free.

8. Contact Information

For enquiries about this Privacy Policy, data protection issues or to exercise your privacy rights, please contact us using the details below:

Email: supportdesk@sofamyhut.com
Phone: +65 (860) 83512
Address: APT BLK 10 JOO SENG ROAD #16-102, SINGAPORE 360010, SINGAPORE
Business Hours: Monday to Friday, 8:00 am – 3:00 pm (AEST)
Delivery Area: Australia

Our store is committed to safeguarding user privacy and maintaining a secure, transparent and trustworthy furniture shopping environment in Australia.